Last updated: November 2025
At Lancaster Reservations, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data across our hotels and digital platforms worldwide.
We collect personal information that you voluntarily provide when you make a reservation, register for a loyalty program, contact customer service, or use our websites. This may include your name, email address, phone number, payment details, preferences, and stay history.
We use your information to process reservations, enhance your stay, send confirmations and updates, personalize offers, improve our services, and comply with legal obligations. We may also analyze usage trends to improve our digital platforms.
Your information may be shared with Lancaster-branded hotels and trusted service providers who help us deliver hospitality services. All partners adhere to strict data protection standards. Data may be transferred internationally where required to fulfill your booking.
We retain your data only as long as necessary for the purposes described above, or as required by law. Once no longer needed, your personal data is securely deleted or anonymized.
You have the right to access, correct, or delete your personal information. You may also object to certain processing activities or withdraw consent where applicable. To exercise these rights, please contact us using the information below.
Our website uses cookies to enhance the user experience and gather anonymous analytics. You can adjust your browser settings to disable cookies, though some features may not function properly as a result.
We implement appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, or misuse.
We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on our website.
If you have any questions or concerns about this Privacy Policy, please contact:
Lancaster Reservations
Email: [email protected]
Address: Beirut, Lebanon